Terms & Conditions

Terms And Conditions

We accept VISA, MasterCard, American Express, Discover and PayPal. We do not accept personal checks, bank transfers, or money orders. When placing an order, make sure your billing address and contact information is the same as it is on your credit card statement. If it is not, your order may be held due to further verification.

We ship using USPS. All orders will usually ship within 48 hours of receiving/processing your order. Please allow 1-2 days processing before contacting us for status of your order. We’re doing our best to get things out as soon as we can. Any refused packages or returned items due to an incorrect shipping address, we will try to reship but you will re-pay for shipping to the correct address. In the case a package is desired to be returned at that time or refunded, the items will be refunded but the original shipping will not.

Batiks and similar items are made to order, and may have a 1-2 week lead time depending on complexity and availability of the artists. There are no returns on custom batiks.

Refund Policy

Email us at info@ravensreelsalmanac.net for all questions concerning a return. Once we have approved the return please send it to us with shipping that YOU provide:

Raven’s Reels Almanac Store
c/o Brian Hahne
RETURN/EXCHANGE
121 Governors Grant Blvd
Lexington, SC 29072

All returns must be unworn and unwashed. Items not meeting this will be denied. All sale items are final and may not be returned or exchanged. We may deny any item not meeting return policy requirements. Shipping and handling charges are non-refundable. Once an item is approved for a return and the item is received we will credit the account that you used to make the original purchase. Allow up to two weeks for your credit to show up on your account. Once your order is processed and shipped, we cannot make changes to your order.

We keep your name/address/email/phone in the software that runs the system and that’s it. It’s just so you can order again when you come back. We aren’t going to give or sell your information to anyone!